PRIVACY POLICY

Critical Tools, Inc. is committed to protecting your privacy. This Statement of Privacy applies to all Critical Tools, Inc. Web sites and governs data collection and usage at all Critical Tools, Inc. sites and services; it does not apply to other online or offline sites, products or services.  Critical Tools, Inc. (criticaltools.com) is a general audience web site, intended for users of all ages.  Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

COLLECTION OF YOUR PERSONAL INFORMATION

As an E-commerce Web site, Critical Tools, Inc. collects personal information, such as your e-mail address, name, address or telephone number. Critical Tools, Inc. may collect information about your computer hardware and software for statistical purposes to assist us with developing website solutions that will work with our customer’s hardware and software.

Critical Tools, Inc. encourages you to review the privacy statements of Web sites you choose to link to from Critical Tools, Inc. so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Critical Tools, Inc. Web site.

USE OF YOUR PERSONAL INFORMATION

Critical Tools, Inc. and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Critical Tools, Inc. may also use personal information to inform you of other products, send occasional product-oriented newsletters or inform you of services available from Critical Tools, Inc. and its affiliates.  Critical Tools, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Critical Tools, Inc. does not sell, rent or lease its customer lists to third parties. Critical Tools, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

Critical Tools, Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Critical Tools, Inc. may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Critical Tools, Inc. or the site; (b) protect and defend the rights or property of Critical Tools, Inc., including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Critical Tools, Inc. or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which Critical Tools, Inc. or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Critical Tools, Inc. abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.  

CONTROL YOUR PERSONAL INFORMATION

Critical Tools, Inc. offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing support@criticaltools.com.

Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Critical Tools, Inc. by responding directly to any email you receive with a request to remove you from the mailing list.

SECURITY OF YOUR PERSONAL INFORMATION

Critical Tools, Inc. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

CHANGES TO THIS STATEMENT

Critical Tools, Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Critical Tools, Inc. will use your personal information, Critical Tools, Inc. will prominently post such changes prior to implementing the change. Critical Tools, Inc. encourages you to periodically review this Statement to be informed of how Critical Tools, Inc. is protecting your information.

We take the security of your personal and financial data very seriously!

Our entire site uses the latest security and encryption technologies to safeguard the transmission and storage of your data and creating an account does not store your credit card information on our website.

In fact, when placing credit card orders on the Critical Tools Store, your credit card information passes through a secure, encrypted gateway directly to the credit card processor. It is never seen by us, is never stored by us and is always safe.